Legal · Privacy
Your privacy matters to us. This policy explains what information we collect through our website and early contact with our team, how we use it, and the choices you have.
Effective October 6, 2026Applies to riseupcounseling.netRise Up Counseling · New Jersey
At a glance
On this page
Rise Up Counseling (“Rise Up Counseling,” “we,” “us” or “our”) is a mental health practice in New Jersey with offices at 9 S Main St, Marlboro, NJ and 88 Orchard Rd, Skillman, NJ, and virtual services across New Jersey.
This Privacy Policy explains how we collect, use, share and protect information when you visit our website at riseupcounseling.net (the “Website”), submit a form, or contact us by phone, text or email before becoming a client.
This policy covers information collected through the Website and through early contact with our team, such as appointment requests and general questions.
Once you become a client, the health information we create and maintain as part of your care is protected health information under the Health Insurance Portability and Accountability Act (HIPAA). How we use and disclose that information, and your rights regarding it, are described in our Notice of Privacy Practices, which you receive at intake and can request at any time. If this policy and our Notice of Privacy Practices differ regarding protected health information, the Notice of Privacy Practices controls.
Like most websites, our Website and service providers may automatically collect technical information when you visit, such as your IP address, browser and device type, the pages you view, the website that referred you, and the date and time of your visit. Some of this is collected through cookies and similar technologies, described below.
We may receive information about you from a person or provider who refers you to us, from your insurance company when verifying benefits, or from Rise Integrative Health when we coordinate services you have requested.
We use the information we collect to:
Our Website forms are designed for appointment requests, not for ongoing clinical communication. Please keep the details you share brief, and save sensitive clinical information for your conversation with a clinician.
If you choose to upload documents such as identification or insurance cards, we use them only to help with scheduling, verification and billing. Where our forms and systems handle health-related information, we work with service providers that agree to protect it as required by law, including HIPAA business associate agreements where applicable.
We do not sell your personal information. We share information only as described below:
Cookies are small files stored on your device. We and our service providers may use cookies and similar technologies to keep the Website working properly, remember your preferences and understand how visitors use the Website so we can improve it.
You can block or delete cookies through your browser settings. Some parts of the Website may not work as intended if you do.
The Website uses and links to services operated by other companies, including:
These companies have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before using their services.
If you call or text us, or give us your phone number or email address, you agree that we may contact you by phone, text message or email about your request, appointments and related administrative matters. Message and data rates may apply. You can ask us at any time to stop sending text messages (or reply STOP where supported), and we will honor your request for future non-essential messages.
Standard email and text messaging are not fully secure. Please avoid sending detailed clinical information this way, and tell us if you would prefer a different method of communication.
We use reasonable administrative, technical and physical safeguards designed to protect the information we collect. However, no website, transmission or storage system is completely secure, and we cannot guarantee absolute security.
We keep information only as long as reasonably necessary for the purposes described in this policy. Information that becomes part of a client record is retained as required by New Jersey law, professional licensing rules and HIPAA. Inquiries that do not lead to services are kept only as long as reasonably needed to respond and for legitimate business and legal purposes.
You may ask us to access, correct or delete personal information you have provided through the Website, or to stop sending you non-essential communications. Some information may need to be kept to meet legal, licensing or record-keeping requirements.
Clients: your rights regarding your health information, including the right to access and request amendments to your records, are described in our Notice of Privacy Practices.
New Jersey residents: depending on the circumstances, the New Jersey Data Privacy Act may give you additional rights regarding your personal data, such as the right to confirm whether we process it, to access, correct or delete it, to obtain a copy, and to opt out of its sale, use for targeted advertising or certain profiling.
To make a request, email admin@riseupcounseling.net or call 201-677-5801. We may need to verify your identity before responding, and we will respond within the time required by applicable law.
The Website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information online directly from children under 13. Parents and legal guardians seeking services for a minor should contact us on the minor’s behalf. If you believe a child has submitted information to us through the Website, please contact us and we will delete it as appropriate.
We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. Significant changes may also be highlighted on the Website. Your continued use of the Website after an update means the updated policy applies.
If you have questions about this Privacy Policy or how we handle your information, contact Rise Up Counseling at admin@riseupcounseling.net or 201-677-5801, or write to us at 9 S Main St, Marlboro, NJ.
Questions?
Contact our team and we’ll help you understand how your information is handled, or how to make a request about it.
Call or text201-677-5801
Emailadmin@riseupcounseling.net
Offices9 S Main St, Marlboro, NJ
88 Orchard Rd, Skillman, NJ
